I work at a university, amongst other things, most of my job is program coordination of an online program. This program was introduced in the fall of 1998. I started in January 1999. For over a decade this program has maintained an average student body of over 100 students.
It's fair to say, without boasting that I generally know what I'm doing.
I've created an online forum for 'my' students. Here is where I maintain a program calendar, with relevant and important dates. I have a handbook that lists the various items of information they will need throughout their time in our program. I post weekly notes in there that welcome new students, congratulate graduating students, remind them of examination periods, university closures
This is a post I really really want to post in there.
97% of you students are fantastic, and read the material made available to you, resulting in a relatively stress free time in the program for the grand majority.

There is a small number say 3% on a bad day, who have opened this forum once, and found that the information they were looking for wasn't automatically generated to the front page. I am sorry, my data implants for telepathically generated information sourcing is on back order with Amazon.
What amazes me, constantly, term after term, is that it is always the same students. Each and every term.
I can lead a student to information but I can't make him think.
Today, it took every effort not to engage in a war of words with one of that 3%. It's probably safe to say this here, SINCE HE NEVER READS WHAT HE SHOULD ANYWAY. I was sent a total of 15 emails this morning trying to tell me that the last day to pay fees is somewhere in October. It is not, viewing the calendar and the guidelines you will see it is in fact this September, and you will see what will happen to your registration if you continue to believe you have until October.
What disturbs me the most is how he had the audacity to speak for the lot of you. You grand students who know to follow the route of least resistance and value the guidance provided.
"Most of us..." he whined
Most of you? Most of you? What you actually mean is: ONE of you. I'm sorry foul fool but in this you stand alone.
Do not generalize the majority of my students amongst the banality of the ignorant solo YOU.
You who not two weeks into the term, were on a list of ONE given to me by your instructor asking to follow up and see WHY YOU HAVEN'T participated in class yet. Perhaps you should consider that executive MBA program.. it may be more your speed after-all.
... I really want to post that. But I won't.
Instead I will bring up items of note each week as I go through and drag him and his "most" of none through the program keeping them safe from being discontinued, helping them arrange their exams, make sure their course load is sourced properly and finally finally at the end of the three years I will straighten their hats and gowns and kick their pants down the aisle at the massive ceremony where they mingle with the other engineers and receive their degrees from the president of the university.
But sometimes... sometimes I just really want to be rude.
*hands Turtle her degree in Rudeness on the downlow*
ReplyDelete;p
ReplyDeleteAND these are the future people who will run our country and look after us in our nursing homes.
ReplyDeleteYou are awesome. Don't forget it.
I empathize with you Robin. Though in my field - I can handle the kids and most of the parents, it is the other agencies involved that drive me batty. These other agencies would be the equivalent of your 3% students. Some days I just want to be rude to them and tell them to take a flying leap off the closest cliff.
ReplyDeleteIs any of this information available without clicking?
ReplyDelete*sigh...
ReplyDeleteI kept my cool.. mostly. I just kept copying and pasting my original response and highlighting the two items of note he needed. Now he's sent me an apology email and is loaded with excuses. I have to keep reminding myself of the other 118 students who are smart and kind..
I would be so tempted...
ReplyDeleteCan we do it for you? Huh, can we?
ReplyDeleteGive me his snail mail address, and I can send it that way. :)
ReplyDeleteKids these days, they're soft! Well, at least about 3% of 'em.
ReplyDeleteDo you know when fees are due? I heard it was in November, but most of us don't know where to send our checks. Why do we have to pay fees anyway?
ReplyDeleteThe most insane thing is this is a graduate program, so the average student is in their 40's most are executives or managers. That's where the insanity begins.
ReplyDeleteThe most difficult students have assistants, and personal secretaries. Because of the Federal Information Privacy Act. I can not work with them via their secretaries or assistants. They can't read, write, or follow a schedule on their own. They make assumptions that just won't work in the big university wheels. I do what I can go make the cogs turn despite their 'uniqueness' but when they're stupid, stubborn and refuse to follow simple instructions... I can't hand hold like they think I should.
Augie the fees pay MY SALARY.... trust me it's a deal.